Buzz Worthy

Thank You for Your (Customer) Service

Ellen C. Wells

What all good customer service has in common is an origin of honesty.

Cover Story

Creating Awe in the Outdoor Room

Ellen C. Wells

Like the perfect necklace with that little black dress, plants add a finishing touch to an outdoor space.

Features

Death by Marketing

Sid Raisch

Marketing isn’t just the material you print or post—it’s everything that brings customers in and keeps them coming back. Here’s a primer to make spring (and beyond) even better.

Features

Eyes on the Prize

Jennifer Polanz

Read essays from this year’s Green Profit/RBI Young Retailer Award nominees to see how they juggle the day-to-day business while keeping an eye on the future.

Features

Grillmaster Level: Expert

Jennifer Polanz

Lots of retailers are carrying unique and high-end grills and fire-cooking options to entice customers in the spring. From high-tech to futuristic and fan favorites, here are a few more to consider.

Features

Launching Careers

Ronda Payne

For more than a decade, Cape Abilities Farm in Cape Cod, Massachusetts, has been growing produce, selling gardening supplies and enriching lives.

First

Capitalizing on the Moment

Jennifer Polanz

Turns out all this hand-wringing over how to attract Millennials may have been premature.

Friel World

Ferns & Terns

John Friel

We green industry types are prone to a benign occupational hazard: wherever we are, we ogle the local flora, in nature or in pots with price tags.

Front Lines

Let’s Talk Gen Z …

Ellen C. Wells

While you think you’re in the clear because you figured out your Millennial workforce, it’s time to consider how Gen Z is unique and different.

Front Lines

LiveTrends Buys Plant Marketing

Chris Beytes & Ellen C. Wells

LiveTrends recently announced the purchase of a 20-acre, Mt. Dora, Florida-based foliage nursery called Plant Marketing.

Front Lines

Succulent Drop

Ellen C. Wells

Proven Winners is teaming up with the Collegiate Plant Initiative (CPI) for the second year to provide 6,000 pots of Lemon Coral Sedum—its Annual of the Year—as giveaways for CPI’s Plant Drops.

Front Lines

Too Poor to Keep … Too Good to Fire

Bill McCurry

Let’s get it clear—employees should fire themselves. It’s their decision to do or not do what you ask.

Kiss My Aster

Strike Up the Band, the Millennials are Here!

Amanda Thomsen

They want to do right by the patch of Earth they just bought.

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Back Yard Adventure

Storey Publishing

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Bloomables

Star Roses and Plants

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Ceramic Classic Pots

Evergreen Information Technology (Shanghai) Co. Ltd.

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Coco-Fiber Basket

Glenhaven Home & Holiday

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Cora XDR Vinca POP Material

Syngenta Flowers LLC

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Cultivate’19

AmericanHort

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Dirt Laser Series Pressure Washers

Pressure-Pro Inc.

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Endless Summer Summer Crush Hydrangea

Bailey Nurseries Inc.

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EnduraScape Verbena

Ball FloraPlant

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Evolution Fiesta Coneflower

Monrovia Nursery Company

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Fir Needle Candles

Bedrock Tree Farm Fir Needle Products

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Fresh Holiday Vine Wreath

The Hiawatha Corporation

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Jolly Ollie

LiveTrends Design Group LLC

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Kawaii Red Shades Soiree Catharanthus

Suntory Flowers Ltd.

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Key Hiding Stones

Funky Rock Designs LLC

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Liquid Crab and Lobster Shell

Neptune’s Harvest

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LOFT Watering Cans and Sprayers

Orinokia Inc.

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Maine Craft Ale Grille Sauce

Stonewall Kitchen

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Patio Hose Kit

Fitt Flow Inc.

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Premium Black Oil Sunflower Birdseed

Prairie Melody Birdseed

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Pro Garden Rake

Fiskars Brands Inc.

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Rockin’ Dianthus

Kieft Seed

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Standard Model Wheelbarrow

Miracle Wheelbarrows LLC